We had the good fortune of connecting with Julie Kessler and we’ve shared our conversation below.
Hi Julie, what is the most important factor behind your success?
We take good care of our client’s legacy by providing personal, concierge services.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
Our clients trust us to help them with their photos and to make sure the stories that tell about their legacy are preserved. It hasn’t been easy because I’ve built my business from the ground up – created all the processes and workflows, training processes, learned the technology and have to keep up with it. There are times when it feels overwhelming but having colleagues that support me both locally and nationally helps me when I need someone to brainstorm solutions or find the right resource to build my team and my business. I’ve learned that it’s best to test the products and vendors we use so that we know first hand whether they’ll be useful for the business. Finding staff that understand the nature of what we provide is important to keep the trust and ongoing support to our clients. Many of our clients have continued working with us for several years as new photos are taken and new adventures need to be shared. We are different because every project is based upon tried and true processes combined with customized approaches so that all clients feel like they have a process that works for them.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc. In your view what are some of the most fun, interesting, exciting people, places or things to check out?
When visiting Colorado, I recommend local places with a great atmosphere and friendly staff like Nixon’s Coffeehouse for great tasting, fresh coffee.
I like to hang out in Wash Park, which is a fabulous place to walk your dog, take a jog and watch people.
If you are looking for nightlife, try out Union Station and enjoy live entertainment on the weekends. You can also have a night of laughter at the Denver Comedy Works and Improv in either downtown Denver or Greenwood Village further south.
I have a group of friends that enjoy trying new places in the city. Each month we take turns on the first Friday of the month selecting a new restaurant.
Some of our favorites are:
16th Street Mall: Public School 303 has a school theme in a pub atmosphere
Capitol Hill: Broadway Market Denver offers open seating, food hall, fun atmosphere
Highlands Ranch: Linger has interesting international offering with shareable plates as well as a fun rooftop bar.
Our kids favorites include:
Uptown: ACE ping pong hall keeps kids busy and has really interesting Pan-Asian style food
Downtown: The Kitchen offers farm to table ingredients with a great brunch and dinner menu.
South Denver/Englewood: The Feedery also does a great brunch and dinner
RINO: Safta is a wonderful introduction to Israeli foods.
Who else deserves some credit and recognition?
I have been a member of The Photo Managers, (thephotomanagers.com) formerly known as The Association of Personal Photo Organizers. Since the field of managing photo collections is new and still emerging, this group has been instrumental in providing training, support, guidance – not just for best practices but also moral support to help me build my business.
Don Cardona, Cardona Creative http://cardonacreative.com/