We had the good fortune of connecting with Monserrat Macias and we’ve shared our conversation below.
Hi Monserrat, what was your thought process behind starting your own business?
Ever since I can remember, I have been a natural leader. Whether I was put into leadership positions by teachers or coaches, or I took charge in situations. I have always been okay with taking charge and leading others. My professional career started at 19 with my first job at Chipotle. I was with the company for 5 years and worked my way up from a Crew to a General Manager in the span of 2.5 years. This was such a great accomplishment for me but it left me drained. I felt like I had no work-life balance, and to me that was extremely important. Although being in charge of my own store was a great accomplishment to me, I left the company after 5 years. This was in order to pursue a less demanding career.
I went into banking. I learned about finances and connected with a different type of clientele. I worked in Castle Pines and met a lot of consultants and very successful people. This sparked something in me. I wanted to be a Consultant one day. I started working with Spanish Speaking clientele. They were my biggest motivation to start Consulta.
There isn’t many resources for the Hispanic Community in Colorado Springs. Once Spanish Speaking Clients knew there was a Spanish Speaker in the branch, they started coming to me with things that were not banking related. I saw a need that really needed to be fulfilled.
That is why I Started Consulta. Growing up as a first-generation immigrant, I experienced the difficulties of having a language barrier. They are intelligent people, sometimes it’s just the language holding them back.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
I started Consulta with the mission of being a resource for the Hispanic Community. The word “Resource” can have a very broad range of meanings, and that’s exactly why I say Consulta is a resource. I am here to remove the language barrier that can sometimes hold people back from reaching their full potential. And that can be done in a variety of ways.
When I was a banker, there were business owners that would need a business account, but had no idea they needed to register their business with the state, or get an EIN. Nevertheless knew how to go about getting it done. This was something so easy that I could easily walk them through, why couldn’t I just help?
I have had clients that come in with mail and they’re not super sure of what the document is asking of them. Or someone needing a phone call translation.
I just want to help in any way I can. I always tell my clients, come to me with whatever question, if I can’t help you, I will find someone that can!
Consulta is here for every client. We also focus on English Speaking Business owners that want to tap into the Spanish-Speaking Market. As I have mentioned countless times, there are not enough resources and services offered to our Spanish Speakers. It’s a great market to tap into. Consulta is here to remove that language barrier and facilitate marketing and communication with your Spanish-Speaking Clients. We also offer notary services, business startup, bookkeeping, LegalShield plans, and much more!
Consulta’s mission is to remove the language barrier and to allow our clients to reach their full potential. Wether that’s personal, professional, or financial.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
If my best friend was visiting the area, I would definitely take her to explore nature as well as some amazing food.
I would start with a hike at Red Rock Canyon early in the morning.
For brunch, I would either go to 503W or to Garden of the Gods Market & Cafe. I love both of these places.
After lunch, I would take her down Tejon so we could visit all the cute, local shops.
I would stop at Rendezvous for a martini or two (super cute martini bar)
After, I would grab a telescope and go out east and star gaze.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
I am so thankful for my parents for taking the risk and deciding to immigrate to another country to give my brother and I a better life. I know the sacrifice of leaving everything they worked for, plus family behind wasn’t easy. It hasn’t been easy, but thanks to these sacrifices, I am able to do what I do today.
I also want to thank my husband, Angel, for always supporting me. No matter what crazy business idea I get, he is always there to encourage me. Even when I feel like giving up.