We had the good fortune of connecting with Kellie Martin and we’ve shared our conversation below.
Hi Kellie, what do you attribute your success to?
Top-notch customer service. Over 90% of our business comes from repeat or referral clients. Creating a loyal following through consistently excellent customer service is the number one factor behind our success.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
Wine doesn’t have to be intimidating. And yet, a high level of wine education and the confidence that goes with it are sadly often reserved for people who work in the wine industry. This is why we started SommSchool and what sets us apart. We believe everyone should be invited to the table to confidently raise their glass.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
If a friend were in town, I would show them all the things that make Colorado, Colorado. With a wine twist of course!
We would grab brunch at Humble House and stroll the main street of Golden afterwards and then head to White Ranch for a great hike and views of the city.
For dinner that night, we would head into town and go to my new favorite wine spot Corsica or maybe Kawa Ni with drinks at Williams and Graham afterwards.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
A friend in college – Laura Lamb. She was the first person to “invite” me into the seemingly intimidating world of wine and explain the nuances behind the glass to me in a way that felt approachable and made me want to learn more. Her legacy is what I try to carry forward every day at SommSchool as we empower people to confidently raise their glasses.
Website: https://www.sommschoolwine.com/
Instagram: @sommschool
Linkedin: https://www.linkedin.com/company/sommschool/
Facebook: https://www.facebook.com/sommschoolconfidence
Other: https://www.trustpilot.com/review/sommschoolwine.com
Image Credits
Olivia Bond, Stephanie Marilee Tucker, and Big Sky Resort