Meet Cena Martin Chandler | Client Retention Coach for Health Coaches

We had the good fortune of connecting with Cena Martin Chandler and we’ve shared our conversation below.

Hi Cena, what was your thought process behind starting your own business?
My biggest challenge in life began at 17 years old when I became a mother during my senior year of high school. As a young professional, in college, while caring for a young child, I worked at ten different jobs in over ten different industries searching for fulfillment for years. As a black woman, I lent my all to the workforce and I was no longer received or supported once I desired to have another baby. This brought me to entrepreneurship. African-American women are disenfranchised across every industry, particularly professional training and development. Additionally, African Americans receive only 2% of all SBA loan products, making it an unbearable struggle to grow their businesses in any industry. These are the challenges that I faced and sought entrepreneurship to overcome.

I started assembling remote teams a few years ago after heading a crew of 7 for a multi-million dollar training & development firm in Hawaii. I developed and carried out the infrastructure of a team that catapulted the company from start-up to scale in eight months, and quickly realized this is what most online business owners were missing to hit their million-dollar mark. My friends and family started raising questions about how I was doing it, so I started teaching! Before I knew it, I had a few clients that I began helping with building remote teams from across the world, from places like San Francisco to small villages in the islands of New Guinea, but I knew so many more people could benefit from this.

That is how my LLC was born.

Alright, so for those in our community who might not be familiar with your business, can you tell us more?
I help health coaches onboard, manage, and increase client retention by hiring a community manager for their group coaching program. I do this work to help underrepresented women gain the support they deserve and so desperately need to grow their businesses. If a woman in business gets the right information about hiring in a way that supports her goals, her community, and the service that she wants to put out to the world, she can break every single barrier that society has put in her way. I created this company because it fills the gap for coaches who don’t know how to put the proper people, processes, or procedures in place to run a successful 6 or 7 figure company without burning out. I believe that anyone with the willingness to lead themselves and leads others can increase client retention with the right guidance and support. The secret is you don’t have to waste money on bad hires or delegate a bunch of one off tasks that don’t help you gain back any free time! You can have the freedom and business foundation in place, and we exist to show health coaches how to achieve both.

Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
The top places on my to-do list are to visit Breckenridge during ski season (and to take in all of that gorgeous mountain scenery), Aspen for a spontaneous fishing trip, and then wrap the day up in Denver to devour all of the art vibes, museums, and good food to boot! Care to join me?

Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
Stacie Walker of Unleash Your Ambition is one of the most supportive business coaches in the world. She was a pivotal person in my transition to becoming a client retention coach. I have to thank her for the conversations, strategy calls, and connections that she has poured into my life and so many others! Definitely deserving of a shout out!

Website: https://cenamartinchandler.com/

Instagram: https://www.instagram.com/cenamartinchandler/

Linkedin: https://www.linkedin.com/in/cenamartin/

Twitter: https://twitter.com/cenamartin_

Facebook: https://www.facebook.com/hiregreathelp

Youtube: https://www.youtube.com/c/CenaMartinofficial/videos

Other: Apply for Cena’s Free Training “How to Add $150K To Your Business in 4 Days Per Week” – https://cenamartinchandler.com/apply Join Cena’s Facebook Group “Operation Nation” – https://www.facebook.com/groups/operationnation