We had the good fortune of connecting with Mark Fairchild and we’ve shared our conversation below.
Hi Mark, what was your thought process behind starting your own business?
Starting my own business has always been an ambition of mine. It was not ever really a choice in my mind, but more of a calling to be able to create a job that can help others and does not feel like work. I have had a lot of jobs in my life where going to work felt exactly like that, work. I always felt like there were options in the world to create something that was mine and that could offer beneficial services to the public.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
I believe what sets us apart from the other companies out there is our dedication to customer service, quality and commitment to giving back to the Environment. Starting my own Tree Service business came after years of working in the hospitality business as a Guide, Luxury hotel employee, restaurant Server/Bartender and Outdoor Leader. From working in these customer service based positions I learned that the person to person interaction and relationship can be one of the most valuable pieces in becoming a trusted contractor that people want to work with. Once that relationship is established and we follow that through to the end by providing a high quality product, the trust is there and the client no longer has a need to look anywhere else. We also feel a social responsibility to give back by reversing our carbon emissions emitted from our day to day operations. We have partnered with Native Energy and the Southern Plain Land Trust, a program in Southern Colorado that maintains Grasslands, vital in filtering large amounts of carbon emitted into the atmosphere.
Getting to this point has not been easy, but it has been fun. I find the problem solving involved in owning my own business to be one of the most interesting and fulfilling parts of being a business owner. I have tried and failed at other business ideas in the past, but without those experiences to learn from I would not be where I am today. As far as I’m concerned it’s those failures that helped me turn the right idea into a success. Everyday challenges are presented to us, and if you lay down and give up you never really dive into that void where the growth happens. If you live in that void and get comfortable, the opportunities are limitless.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
I love having my out of town friends come to Denver. There is so much to do in the great state of Colorado. To start, we would absolutely need to stop at Super Mega Bien for some dinner when they get here. Dana, the head chef, is the best! After dinner we would have to do a little brewery tour around a few of the local breweries in the city. The next day we’d head to the mountains of course. One of my first jobs that set me on the path to being most comfortable in the outdoors was working for Outward Bound and being a river guide. I’d love to take a friend out on the incredible rivers of Colorado in the summer. The river has always made me feel at home and learning to guide was an important time in my life. You have to learn to work with the river the same way you have to work with the tree you are trimming or removing. After a day or two on the river we’d head back down to Denver to catch a show at Red Rocks. As a Colorado native I grew up going to shows at Red Rocks and love sharing that incredible experience with others. To finish the trip I would take them rock climbing in Clear Creek Canyon and or golfing at Fossil Trace in Golden. The trip wouldn’t be complete without a final breakfast at the iconic Snooze an AM Eatery before driving them to the airport. Colorado is my home and the ability to be outdoors and active is important to me. That’s why keeping Colorado’s Trees healthy means so much to me.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
Being an Arborist means that you are part of a larger International community of other people doing the same thing we do, everyday. The International Society of Arboriculture is a great resource of knowledgeable people that I tap into all of the time for continuing education. The collaborative effort of all of the people involved in daily operations to do a job well done in a safe manner is essential in the work we do. No one person would be able to accomplish our work with the efficiency and safety required. As far as the influences in my life to get me to this point I would need to thank my parents for instilling the work ethic that is the backbone of the work I do. I would need to thank the many people I have climbed with over the years that have pushed me to go further out on that limb, figuratively and literally. Finally, I would also need to thank my wife and kids for their continuous support of my passion to climb higher and help make trees healthy and beautiful.