We had the good fortune of connecting with Michele “the Matchmaker” Fields and we’ve shared our conversation below.
Hi Michele “the Matchmaker”, is there something that you feel is most responsible for your success?
Starting in 1989, before websites or the internet, there was only one other matchmaking service. I looked at their structure and as a single myself I would not have used that service. So based on all of the things I didn’t like or agree with that they were doing I did the total opposite.
I have stayed true to the structure of Bon Jour Matchmaking for 32 years regardless of the internet, apps and local competition. I have limited overhead, I do not advertise and never have, I personally, face-to-face interview each and every client. I have current photos of each client along with a 6 page profile that is shared only with individuals who match 5 or 6 criteria each person has stated they desire. I regularly decline to work with singles who call who do not fit the general criteria of all of my clients. My goal is not to accumulate income but rather to find people who are a good match for my clients thus achieving their goal. I give every client an open ended contract as there is no way to know when the perfect match will appear. I wouldn’t want their contract to expire and then some time after that the perfect person comes in for them but too bad, their contract had expired. My clients’ contracts never expire thus giving them the gift of time!
The amount of coaching involved to make sure each new match has every chance of succeeding is ultimately the most valuable piece of this service. There are so many little misunderstandings, misinterpretations and lack of communications that go on it is important for me to clarify, counsel and share information so that this most delicate interaction may succeed.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
When people call to discuss and consider using Bon Jour after reading through my website, the three things they say that resonated with them were that I am authentic, informative and direct. There is no fluff, no packages with various pricing, there is a one-time investment fee that is good for whatever length of time it takes the person to achieve their goal. It is the same for each client and is based on what I feel I can do for that client. For example, if a person has some challenges, things that may not be as popular with as many people i.e., location, number of marriages, height, age, pets, children, etc. that may lower someone’s fee which is the total opposite of what people generally think would happen. Fairness in pricing, the amount of information shared with each and every client, the hands-on coaching and sharing of peoples’ feedback about one another are elements of Bon Jour that have made me so successful over 32 years.
People ask how successful I am…this is a partnership, a collaboration between Matchmaker and client. We share in the success of each match. I do everything I can do to make it succeed, but ultimately it is up to each partner to put forth the effort for a long term relationship. You can lead a horse to water but you can’t make it drink…I can counsel, share and suggest but I can’t “make” people follow those suggestions. The ones who have were able to reach their ultimate goal!
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
My friends who in 1989 when I came up with this concept and started Bon Jour always supported and encouraged me!
Phone number: 303-756-8106
Taken by Charlie Snyder