We had the good fortune of connecting with Dr. Jennifer Martin and we’ve shared our conversation below.
Hi Dr. Jennifer, what was your thought process behind starting your own business?
Going into physical therapy, I never thought I would end up starting my own business. But the more experience I got in the field, the more I recognized the barriers to providing high quality care. Often times this was lack of transportation or time to get to the PT clinic, and even more impactful the rapidly decreasing amount of quality one on one time individuals were getting with their therapist. I saw individuals getting caught in a cycle of their problem getting worse over time, because the true cause was never being fully addressed. Being in pain or struggling with your mobility is a threat to your independence and livelihood, and can throw your whole world upside down. I remember thinking how things would be different if I was able to spend as much time as I needed with every person I worked with, and how much potential they had to improve if their full story was truly understood. I wanted to create an environment that put the client first, and provided them with a well rounded solution to break their cycle of pain and ensure long term results. From that vision, Made Strong was born.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
Made Strong Physical Therapy & Wellness is not your typical physical therapy clinic. First, I have no clinic! I am completely mobile, which means I see clients at their homes, the gym, the track, over Zoom, essentially wherever is convenient for them. This not only takes the stress out of working out any logistics to get to your PT, but allows me to work with my clients in a more personalized setting. Often times, working on a specific task doesn’t always carry over the same way at home (think, maybe your stairs are higher, or your couch is lower, or there’s not a good spot to perform a specific exercise your PT gave you), so I am able to create a plan in real time that is realistic and do-able from your home. I also spend at least an hour of one on one time with every client. I want to make sure we are both on the same page, and that anything important to you and your story is not left unsaid due to time. I take my clients through an in-depth movement assessment that takes into account how their whole body is interacting together in potentially contributing to the problem. I’ve found that the location of pain is not always the source of pain, so without taking this step back, we may be missing something. Lastly, I want you to know that you are more than your injury or condition. I’ve been through several injuries myself, and injuries are more than just physical. The mental and emotional side of struggling with a chronic condition is real, and can have a big impact in your body’s ability to heal. It is my goal to understand what makes you, YOU, not just what your diagnosis is. This trust and confidence that someone gets you and what makes you tick is invaluable. I always believe there is potential to improve your situation, regardless of where you are starting out. The journey to creating this business was not always straightforward, nor should it be! The challenges of having to adapt and keep moving forward are what have allowed me to create something special. It’s the passion and belief of the potential I have as a therapist to change the lives of my future clients that keeps me going.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
I’m relatively new to the Denver area, but have been able to explore some amazing places. I love all things outdoors, so the mountains being so accessible is a privilege. I love to trail run on Green Mountain in Lakewood, cycle up Lookout Mountain in Golden, and hike often in the Front Range. My husband and I love cooking and learning about food and wine, so while exploring restaurants has been tricky this past year, we often frequent Noble Riot wine bar in RiNo. We love learning about wines off the beaten path, and they offer classes to learn about different grape varietals, regions, pretty much anything and everything about wine in a fun, casual environment. And they have great fried chicken, which is a bonus!
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
My first shoutout goes to my husband, Andrew. During our first year of marriage, the pandemic hit, we moved to Denver, and I started a business. I’m so proud of how we’ve taken these changes and navigated these challenges in stride, and am so thankful for his support and understanding of the ups and downs of being a small business owner. I also credit this amazing city of Denver and the incredibly supportive small business community here. I have felt welcome and support in every way, and would not be where I am today as a business owner without the connections, mentoring, and genuine willingness to help of other entrepreneurs and members of the community. Finally, I would like to thank my parents. Throughout my childhood, they instilled core values of work ethic, service, health, and simply doing what is right through leading by example. Having a strong understanding of these principles is what gave me to courage to step out and see my potential in changing the bigger picture of healthcare and physical therapy.